. Returns & Refunds Policy

 

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Physical Goods

 

Returns accepted within 14 days of delivery (unused, sealed).

 

Email pinkauraholistic@gmail.com for return authorisation.

 

Buyer covers return postage unless item is faulty or incorrect.

 

 

 Non-returnable Items

 

Personalized goods

 

Opened self-care products (e.g. crystal singing bowls once used)

 

Digital downloads

 

Completed healing sessions/readings

 

 

 Damaged or Incorrect Goods

 

Contact within 3 days of delivery with item photo.

 

You may choose a full refund or replacement.

 

 

4. Refund Process

 

Upon return: inspection within 5 working days.

 

Refund issued within 7 working days via original payment method.